<p>Shaun Brown joined Itron in 2015, coming from a background of technical writing, journalism, publishing and parenting. Out of college, Shaun began her career in the technology sector at IBM San Jose where she developed online documentation and training modules. After five years, Shaun left the bay area, and shifted to a full-time role as mother of 5. As the children grew, Shaun and her husband started a publishing business which included the weekly Liberty Lake Splash newspaper and community directory. Once all five children headed off to college, Shaun joined Itron at the Liberty Lake headquarters. Initial projects included customer-facing documentation highlighting Itron solutions for municipalities and utilities. In 2017, Shaun was invited to join the Itron Idea Labs team, where she employs lean startup methodologies in the search for new businesses and solutions to resolve challenges faced by Itron’s customers.</p>